Welcome to Shipping Out! At Shipping Out, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you use our online shipping platform. By accessing or using Shipping Out, you agree to the practices described in this policy.
Information We Collect
Account Information: To use our platform, clients and transporters are required to create an account. When registering, we collect personal information such as your name, email address, and password.
Profile Information: Both clients and transporters can provide additional information in their profiles, including but not limited to your contact details (address, phone number), business details, and transportation preferences.
Quote and Transaction Information: When clients request a shipping quote and transporters respond with offers, we collect and store information related to these transactions, including the quoted price, service details, and any communications between clients and transporters.
Device Information: We automatically collect certain information from your device when you access our platform, including your IP address, browser type, operating system, and device identifiers.
Location Information: We may collect and process your precise or approximate location information when you use our mobile app or website to provide location-based services.
Cookies and Similar Technologies: We use cookies and similar technologies to track your activity on our platform and collect information about your browsing habits.
How We Use Your Information
Provide Services: We use your information to provide our platform’s core services, including connecting clients with transporters, facilitating communication, and providing customer support.
Communication: We use your contact information to communicate with you, including sending transaction-related messages and service updates.
Personalization: We may use your information to personalize your experience on our platform, such as recommending relevant services or transporters.
Analytics and Research: We analyze data to improve our platform, develop new features, and conduct research to enhance the user experience.
Legal and Security: We use your information to enforce our terms of service, comply with legal obligations, and protect the security and integrity of our platform.
Sharing Your Information
Clients and Transporters: When clients accept a quote, we share their contact information with the selected transporter and vice versa.
Service Providers: We may share your information with third-party service providers who assist us in providing our platform’s functions, such as payment processors (shippers), customer support providers, and analytics services.
Legal Requirements: We may disclose your information in response to legal requests, court orders, or to comply with applicable laws and regulations.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.
Your Choices and Controls
Account Information: You can access and update your account information at any time by logging into your account settings.
Communication Preferences: You can manage your communication preferences.
Location Information: You can disable location tracking through your device settings, but this may limit certain features of our platform.
Data Security
We take reasonable measures to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is entirely secure, and we cannot guarantee absolute security.
Youth Privacy
Our platform is not intended for use by anyone under the age of 18. We do not knowingly collect or solicit personal information from children. If you believe we have inadvertently collected information from a child, please contact us to have it removed.
Changes to this Privacy Policy
We may update this Privacy Policy to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting a notice on our platform or via email.
Contact Us
If you have questions or concerns about this Privacy Policy, please contact us at [email protected]
By using Shipping Out, you consent to the practices described in this Privacy Policy. Please review it carefully and check for updates periodically.
